Switching Maintenance supplier

Are you experiencing unresponsive suppliers, growing expenses, or delayed service? Perhaps it’s time to think about switching your maintenance supplier. At Acorn, we specialise in facilities management based in London, offering a variety of solutions such as building, commercial property maintenance, and office maintenance.

We understand that familiarity, internal culture, and the fear of risk taking may become huge factors within the decision-making process. However, we strongly believe in building trust whilst demonstrating that change means new opportunity.

Let’s explore how we can provide you with confidence while transforming your operational performance for the better.

Why Acorn is the Right Choice for Facilities Maintenance?

We have developed a systematic approach to support your overall goals. Within our approach, it is underpinned by people who are the main ingredient to success. Our process is carefully driven by understanding what your requirements are and collaborating with you every step of the way. It is important to us that when you switch providers, it’ll be effectively managed, and to gain success, there must be a secure mobilisation process in place.

Mobilisation: What is expected?

Throughout our mobilisation programme, it’s designed to deliver a seamless, low-risk transition. It is crucial that the service provided begins swiftly for minimal disruption to enable you to continue business as normal and crucially remain compliant throughout.

The process: Three main elements

By considering the time available between the award of the new contract notice to the necessary supplier and the starting point of the new service is vital.

  1. Detailed mobilisation plan: This plan will identify all the key activities which need to be investigated and actioned. We will manage this comprehensive and transparent document, while considering input from all parties. This plan is thoughtfully measured and monitored to ensure the delivery of timescales are met.
  2. Mobilisation team: Our team include dedicated and highly skilled employees with excellent experience in delivering every aspect of the plan. The team is led by dedicated contract managers, with the support of additional customer care team members. The contract manager will provide you with open and detailed feedback helping to communicate and guide you to achieve any expectations.
  3. Engagement: All on-site resources are maintained to ensure your compliance and requirements are achieved through consistent engagement as early as possible.

Our Commitment to Excellence in Building Management and Maintenance

We recognise that the mobilisation doesn’t pause at the start of contract and can realistically extend into the first 3-6 months.

We’ve adopted a four-phase approach within this implementation programme:

  1. Planning
  2. Mobilisation
  3. Stabilisation
  4. Optimisation

Our aim is to collaborate with you, keeping everything simple and transparent. We’ll involve you with all the key stages, allowing you to track progress. Our resources, systems, and support facilities are available to match your requirements and solve any weak areas identified with your current provider.

  • Improved performance and reliability: We’ll enhance the overall performance of your facilities.
  • Business Continuity: We’ll ensure a seamless transition and minimise disruption to your operations.
  • TUPE Management: We’ll manage TUPE transfers to maintain employee goodwill and commitment.
  • Enhanced Reporting: We’ll provide improved access to information through our reporting system and online client portal.
  • Cost Control: We’ll effectively control additional works costs.

As energy costs continue to rise, we can help you reduce costs by implementing efficient energy management strategies. Our in-house expertise in Building Energy Management Systems (BEMS) allows us to integrate energy management with maintenance to save you money and enhance sustainability.

Are you Ready for a change? Let us Help!

Considering switching to a new maintenance supplier can be challenging, but the process can be seamless. We offer a range of services, including industrial maintenance, building repair, and facilities management tailored to your specific needs.

We take pride in our cost-effective solutions, and experience to solve your problems as well as our exceptional people focused customer support available to you every step of the way.

Learn how we can help you achieve better outcomes to ensure your business runs smoothly. If you are considering switching your maintenance supplier, Contact us for more information.

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